Terms of Use

You may browse, print and share these pages for your own personal or business use. The photographs of finished work, the shop name and the site design belong to Bella Gifts Custom Prints and may not be copied for commercial use without permission. Please do not attempt to disrupt the site or access it in an automated way.

Prices are in Canadian dollars and shown before tax. HST of 13% is added at checkout. We try hard to keep prices, photos and descriptions accurate, but colours vary between screens and printed garments, and stock changes. If something is priced or listed in error, we will tell you before taking payment and you can cancel at no cost.

Adding items to your bag and sending them to us is a request, not a finished contract. The order becomes binding once Jen confirms the details, the artwork and the total with you. There is no minimum order, one item is a real order.

By sending us artwork, a logo, a photo or wording, you confirm that you own it or have permission to have it printed, and you agree to cover any claim brought against us because you did not. We will not print material that infringes someone else's trademark or copyright, or that is hateful, harassing or unlawful, and we may decline any job at our discretion.

You keep all rights in your own artwork. We may photograph finished work for the shop's gallery and social media unless you ask us not to, just say so when you order.

Where a proof is provided, please check spelling, names, numbers and layout carefully. Once you approve a proof, that is what gets printed, and reprints for approved errors are charged as a new order. Print colours are matched as closely as the material allows; slight variation between batches, fabrics and screens is normal and is not a fault.

Turnaround depends on the item and how busy the shop is; Jen gives you a realistic date when the order is confirmed. Dates are estimates, not guarantees, and we are not responsible for delays caused by suppliers, shipping or weather. Finished orders are held for 30 days from the day we tell you they are ready.

Online card checkout is not live yet. When it opens, card payments will be processed on the payment processor's own secure pages. Custom work may require payment up front or a deposit, with the remainder due before pickup, a balance can be paid on our Pay a Balance page using the reference Jen gives you. Sales are final; see our Refund Policy.

Our responsibility for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, such as lost profit or a missed event. Nothing here limits rights you have under the Ontario Consumer Protection Act or other law that cannot be excluded.

These terms are governed by the laws of Ontario and Canada, and the courts of Ontario have jurisdiction. Questions: bellagiftscustomprints@gmail.com or (807) 251-4363, B-176 Algoma St S, Thunder Bay, ON P7B 3B9.